B2B2C
Breathing AI
Heuristic Evaluation
Here, I carried out a Heuristic Evaluation of the Zomato app using the ’10 Usability Heuristics for User Interface Design’ by Jakob Nielsen.
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Heuristics
Violation
Recommendation
Severity
Consistency and standards
Toast spacing is differ from websites
All toast need to be consistent, and we need apply responsive design for the module itself.
2
User support
The extension wont stay at my extension bar, so I need to restart it and finish onboarding flow each time
Allow the user to keep their place in the extension during onboarding even if they leave during onboarding
4
Simplicity, Language
I am confused the language “break” in many places: Take a break or Break reminder. Base on my experience in using other relax apps, take a break from work means drink water, stand up, close your eyes but not do exercise.
Better or simpler language? like “take a break and do a 5 mins exercise” or “start 1 mins exercise”
2
Simplicity, Language
Break is a simple understandable text, if we need paragraph to explain it, is prove we need a better word? :)
Same as above one
2
Simplicity, Language
Espanola
Seems correct copy is “Espanol”
1
User control
Break reminders, alerts sound, 30mins, 45mins, 1 hr, save CTA, dark mode etc functionally broken.
Bug need to be fixed
4
User control
Only play icon
status of music: pause or playing need to be visually present
3
User control, linguistic clarity, predictability,
Nothing change after color selecting
Tint only works if you open a new tab or refresh current tab
Change word to “filter”
Fix bug that forces the user to either open a new tab or refresh tab
Provide feedback on % level
Start at 20%?
During onboarding, it defaults to “you chose blue” and it references 3 color options so update copy
4
Predictability
Open dashboard without expectation
signal to show “visit website”/”open website” / add icon
1
Predictability
Looking for the analytics or insight on dashboard!
It is a good entry point to open dashboard
1
Predictability
The component look like clickable to play music but not actually :(
Click theme and play music!
1
Consistency
default color selection module :(
Create new module that keep same design style with other component
1
Predictability
The video opened in dashboard, non predictable.
Prefer to play video in extension, to simplify the user journey
2
Predictability
click video from extension, open account screen in dashboard
open break library instead of account
2
Fulfillment
No saved folder in dashboard
Add
3
Consistency
these thumbnails aren’t aligned with others
same style covers
1
Consistency
All cap seems not consistent with other copy
Align with copy guide
1
Accuracy
Name, email info missing
fix
1
Linguistic clarity
the general feedback module shows too often, and bring limited user value
Rethink its frequency, trigger, content.
1
Interpretation
Empty state
Good opportunity as trigger to open library
1
© Jan 24. Designed by Paarth Parrekh
What’s your story? I’d love to hear it.
© Jan 24. Designed by Paarth Parrekh
What’s your story? I’d love to hear it.
© Jan 24. Designed by Paarth Parrekh